Free Hosted Help Desk Software
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added 2007 Fri Mar 30 7:00:00 by unknown user
Allows anonymous user access. The thing that surprised me was that help desk tickets are not hidden behind the login page; tickets are shown as open data. I'm still having second thoughts whether to implement such solution for my small support department. Has anyone tried this before? Is it in fact implementation of Enterprise Web 2.0?
Allows anonymous user access. The thing that surprised me was that help desk tickets are not hidden behind the login page; tickets are shown as open data. I'm still having second thoughts whether to implement such solution for my small support department. Has anyone tried this before? Is it in fact implementation of Enterprise Web 2.0?
